Tech Support

Centex Trunked Radio System Tech Support Hours

Monday-Friday: 0900-2100 US Central

Saturday & Sunday: 1200-2100 US Central

If you need help setting up a hotspot or programming your radio, please contact us within those hours.

Submit a ticket: https://centrunk.atlassian.net/servicedesk/customer/portals

Normal Hours Support

Discord: @Certified Tek

Over CTRS P25 TRS: Talkgroup CT HELP, Page ID: TBD, QC2 750 Long-Tone

Phone: 

• US: +1 (737) 290-0259 option 1

• CA: +1 (604) 210-0425 option 1

• AU: +61 2 8073 4429 option 1

Submit a Ticket

After-Hours Emergency Support

(For genuine system issues; this does not include "my hotspot no workie")

Over Centex P25 TRS: Talkgroup CT OPS, Page ID: 9010, QC2 500

If no response in 5 minutes or FNE is down:

• Phone:  +1 (512) 240-6708 

International service is not supported after hours, nor is Discord monitored during this period.